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WAOF Care · Managed infrastructure

Your site doesn't endat launch.

WAOF Care is how we keep what we built with you running, secure and watched: the production environment, deployments, domains, integrations, and the response when something breaks.

After launch

A live site needs someone.

The site is the visible part. Around it sit seven layers someone has to look after every day to keep it running, and nobody notices them until they fail.

yoursite
A real example

In December 2025, a critical React vulnerability (CVE-2025-55182) forced sites everywhere to update within days. That's the kind of work Care does without you having to ask.

Scope

Care keeps it running. Changing it is a different job.

Included

Keep the current version secure and running.

  • Managed production hosting and deployments
  • SSL, domains and DNS
  • Uptime monitoring
  • Critical security and runtime updates
  • CMS and integration connectivity
  • Infrastructure incident response
  • A monthly report of what we checked and prevented

Not included

Quoted separately, always in advance.

  • Redesigns, new sections or pages
  • New features or integrations
  • Major framework migrations
  • Content entry you can do in the CMS
  • Campaigns, SEO or analytics

The rule

If something breaks, Care diagnoses it and restores service. If the fix changes the product, we quote it before doing it.

Plans

Three plans, based on what's at stake.

Your plan doesn't depend on the size of your company, but on what your site does and what it costs when it stops.

WAOF Care

From

$150USD / month

Corporate sites and CMS-driven sites.

  • Production hosting and deployments
  • SSL, domains and DNS
  • Uptime monitoring
  • Critical security patches
  • Incident response
  • Monthly report

Response

Next business day

WAOF Care+

From

$300USD / month

Multiple properties, international or multi-language sites, several integrations.

  • Everything in Care
  • Up to two properties per account
  • Integration and service management
  • Proactive monitoring and error tracking
  • Quarterly technical maintenance
  • Higher priority

Response

Same business day

WAOF Critical

From

$450USD / month

Commerce, payments and applications where downtime costs money.

  • Everything in Care+
  • Checkout and transaction monitoring
  • Backups where applicable
  • Shopify, Stripe, Supabase and similar managed
  • Defined response times
  • A post-mortem for every incident

Response

Defined by contract

Prices in US dollars. No Mexican VAT outside Mexico. Billed annually by default; monthly available. The final plan and price come from a technical review of your site.

Third-party services

All your infrastructure, in one account.

Your site depends on services billed by usage: hosting, CMS and, more and more, AI models. We can manage them for you, so you have one owner and one invoice.

01

What's included costs nothing extra

Every plan includes the normal usage for its level. AI projects also include a monthly amount of model usage.

02

Overage, at cost

If you use more in a given month, we bill exactly what it costs us, with no markup, and a statement that itemizes every service.

03

Caps and alerts

We set a spending limit per project and warn you before you reach it. No surprises on the invoice.

Services we manage

  • Vercel
  • Shopify
  • Prismic
  • Supabase
  • Resend
  • Anthropic
  • Cloudflare
  • Magento
  • Contentful
  • Neon
  • Mailgun
  • OpenAI
  • AWS
  • Adobe Commerce
  • Sanity
  • Firebase
  • SendGrid
  • Google Gemini
  • Google Cloud
  • Stripe
  • Storyblok
  • MongoDB Atlas
  • Postmark
  • Vercel AI Gateway
  • Netlify
  • WooCommerce
  • WordPress
  • Upstash
  • Amazon SES
  • Mistral
  • DigitalOcean
  • Mercado Pago
  • Webflow
  • Redis
  • Mailchimp
  • ElevenLabs
  • Railway
  • Shopify Plus
  • Strapi
  • PlanetScale
  • Klaviyo
  • Replicate
  • Render
  • BigCommerce
  • Payload
  • Algolia
  • Brevo
  • Sentry
  • PayPal
  • Cloudinary
  • Twilio
  • PostHog
  • Clerk
  • Mux
  • Google Analytics
  • HubSpot

New projects

Care is part of every launch.

  1. 01BuildThe project
  2. 02LaunchCare starts
  3. 033 months includedPart of the project
  4. 04Annual CareRenews every year

Every project WAOF puts into production includes the first three months of Care. After that, the plan renews annually, or we hand the infrastructure over to you if you'd rather run it yourself.

Sites built elsewhere

Didn't WAOF build your site? We start by reviewing it.

We also take care of sites another team built. Before they join Care, we run a technical assessment: you'll know what state your site is in and what it needs, even if you decide not to sign up.

  1. 01

    Technical assessment

    We review the code, hosting, domains, dependencies, security and integrations.

  2. 02

    Report and recommendation

    What we found, what's urgent and which Care plan fits. It's yours, whether you sign up or not.

  3. 03

    Onboarding to Care

    We fix what's critical, document the site and run it from then on as if we had built it.

Price

Fixed and quoted before we start, based on the size of the site. If you sign up for Care, it's credited to your first month. If the site can't reasonably be fixed, the report says so.

Request an assessment

Tell us about your site. We'll get back to you with the scope and price of the assessment before we start.

Your infrastructure is yours

Two paths, both legitimate.

Option A

Stay with WAOF Care

We keep running it, with a clear scope, monitoring, and an owner who knows your site.

Option B

Take over your infrastructure

We transfer the repository, project, variables and accounts, with documentation. From then on, operations are yours and any help is quoted separately.

Your site is always yours. The code, the content and the accounts belong to you. If you stay, it should be because the service is worth it.

FAQ

What people usually ask.

Can you take care of a site WAOF didn't build?

Yes. We start with a fixed-price technical assessment; with that report we tell you which Care plan fits and what needs fixing first. If you sign up, the assessment is credited to your first month.

Why does Care exist now?

For years we kept the sites we built running as part of each client relationship. With more projects and more complexity, we formalized it into a service with a clear scope, monitoring and a defined owner.

Does Care include changes to the site?

No. Care keeps the current version secure and running. Design, content or feature changes are quoted separately, always before the work starts.

What if the site goes down after hours?

Monitoring alerts us automatically. Response time depends on your plan: next business day on Care, same day on Care+, and whatever the contract defines on Critical.

What's in the monthly report?

What we checked, updated and prevented that month: deployments, patches, incidents and the state of your services. It's how you see work that, when it goes well, goes unnoticed.

Can I change plans?

Yes. At renewal, or earlier if your site changes: for example, if you add commerce or new integrations.

How do I pay?

Annually in advance, or monthly. By bank transfer or card. Third-party usage beyond what's included is billed at the end of each month.

What if I'd rather not have Care?

We hand over your infrastructure, documented and ready for you or anyone you choose to run. We only charge for the handoff when it involves real work.

Who owns the code and the content?

You do. WAOF keeps its tools and know-how; your site, content and accounts belong to you.

Our responsibility doesn't end at launch.

Let's talk about your site.

Let's talk about your site

Tell us what you need. We'll get back to you soon.

or email us at hello@waof.co